I sent you an e-mail over a month ago concerning my subscription. I had sent a check for the amount of $19.95 back in February to receive the magazine monthly, and needless to say, I never got it because you told me that you don't have subscriptions yet. I asked for my money back and have not received it. I am very disappointed because it took you no time to cash my check, yet you will not send me my money back! Money that, in other words, your people pretty much stole because they took money from me for subscriptions that they don't have available yet! If you do not want to take action in this situation, just give me the RIGHT phone number so I can get in touch with the person that can give me my money. You will keep on hearing from me until I get an answer. I thought that this was a respectable magazine-I guess I was wrong.
Wow. We hate to see any of our readers get so pissed off with us. For those who haven't heard, we initially said that we were offering subscriptions but then discovered that this was not true. Many loyal readers sent in money for a subscription that they never got. Everyone should have gotten a check back by now, but obviously things can go wrong with a giant corporation like Source Interlink. We feel bad and screamed like banshees until someone took care of Corey (FedEx'd a check in fact). If there are any more of you out there who didn't get your checks back, now is the time to let us know. Email our chagrined editor at Bob.Carpenter@sourceinterlink.com, and he will personally see to it that each of you are taken care of.-Ed.
Gimme My Parts!
In the November '07 issue of your magazine, there was an article on a company that interested me. After some thought, I decided to purchase an item from them. On January 29th, they billed my credit card. As of June 3, 2008, I had no parts and a big runaround from the company. In order to get my money back, I had to call my credit card company. This has to be the worst shopping experience I have had with any company. The fact is that they lied to me three times saying that it was in the mail, provided me with a false tracking number, insulted me in an e-mail, and finally just ignored any requests for contact. Once I got my money back from the credit card company, they sent an e-mail saying they would like to fix things. I don't think so. Just thought you should know.
Ouch, that's a tough spot to be in. While we can't vouch for the level of service anyone will get from any company that advertises in this magazine, we can say that we rarely hear of problems. We've forwarded your comments to the company in question and have asked for an explanation. If we get more letters like this, we will try to help address the situation as best we can.-Ed.
I have an '03 F-150 5.4L, and I want to convert it over to a diesel. I want to put in the older 5.9L Cummins 12-valve, but I'm just trying to find out which parts I would need to complete this conversion. Any help would be greatly appreciated.
Why would you do this? With diesel prices through the roof? Do you know how much work that would be? Besides, 1/2-ton diesel pickups will be right around the corner at your local dealership in the very near future. Save your money, save your time, and save your knuckles. If you want a diesel truck, buy one.-Ed.
I was reading your magazine one day and stumbled upon a '92 Dodge Quad Cab CTD in the article titled "A Word From Our Troops." The owner, Sgt. Sean Sayegh, said that he had a custom grille fabricated as a template for sale to other First-Gen owners. I was wondering if he gave you guys any info on it, or if you have a way I could contact him.
Aleks (no last name given)
Nope, we don't have any more info. However, if he writes back, we will print it here in the pages of 8-Lug Diesel Truck magazine.-Ed.